Taking as its basis an understanding of the psychology of groups and the social structure of the workplace, this course provides students with the skills required to facilitate harmony and well-being within the workplace. The course relates aspects of decision making in groups, group polarization and ‘groupthink’ to an individuals sense of belonging and purpose within the working environment. The course provides a sound practical understanding of mediation processes between both individuals and groups within the workplace and the strategies and techniques employed to facilitate the resolution of workplace issues and conflicts. The psychological consequences of prejudicial attitudes such as sexism within the workplace are also explored, as well as practical approaches to dealing with prejudice and stereotyping. Ethical issues relating to problems within the workplace will also examined, such as whether problems should be reported to managers or whether employee confidentiality should be respected.
Students will engage on the scientific study of abnormal behavior: descriptive aspects (classification, diagnosis, clinical description, etc.), and ethological aspects (causal factors, theories and ethological models, etc). Emphasis will be given not only to the description of inadapted behaviors and inherent psychopathological processes, but also to the explanation of the same.