Frequently Asked Questions
GENERAL QUESTIONS
What is counselling?Counselling is an interactive and two-way process, in which you will be working with a trained counsellor with evidence-based psychological practices who have the desire and willingness to help you accomplish your individual goals. University life is an important transitional period and it is normal to experience stress due to academic, career or personal problems, which may interfere with our ability to take full advantage of the educational opportunities before us. Hence, counselling services are here for you to address your concerns, gain self-understanding, and learn effective personal and interpersonal coping strategies in face of these challenges. |
Who might benefit from counselling?We offer short-term counselling services to students who may be experiencing a number of emotional and or behavioural difficulties (e.g. loss of interest, mood swings, excessive worry, irritability, negative thoughts, interpersonal conflict, trouble in sleeping and eating etc). |
What to be expected in counselling?There is no magical cure or quick solution to every problem, but the outcome of counselling is often positive and it depends on how motivated you are in wanting this to happen. The number and frequency of counselling sessions depend on your needs and conditions, as well as the effect you contribute to the process of change. The role of the counsellor is to help in facilitating your emotional experience, which allows you to make congruent and value-oriented decisions. |
ConfidentialityCounsellors are strictly abided by the code of professional ethics in order to safeguard the benefit and well-being of our clients. No record of students using counselling service would be marked on a transcript. All personal information shared and discussed within sessions will remain confidential under normal circumstances, except when (1) there is reasonable belief of imminent danger of harm posed to you and/or others, (2) it is subpoenaed by a court, or disclosure is required or authorised by the law. |
SERVICE ELIGIBILITY AND USAGE
Are the counselling services Free of Charge?The Counselling Services are offered free of charge to all USJ students. |
What are the available languages?The Counselling Services can be conducted in: English, Cantonese or Putonghua. |
What is the duration of a Counselling Session?The First intake session can last up to 75 minutes. General Individual session can last up to 50 minutes. |
How do I make an appointment?Interested individuals can make an appointment via email to counselling@usj.edu.mo, or by submitting the Online Appointment Request Form: English version: https://forms.gle/3c1S2j3hWSqVCSCT7 After submitting, you will receive a booking confirmation via phone or email within the next two working days. |
What is the Flow of Service?
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