Making a Referral
Seeking Help for Others
The University of Saint Joseph (USJ) adopts the community mental health approach with the aim to foster a supportive environment. If you are worried about a student, it is important to pay attention to his/her condition and to show support. You are welcome to arrange a single consultation with the counsellor to discuss your concern about the well-being of another student and what you can do.
Who can do the referral?
- Professors/Dean
- Faculties Staff/Colleagues
- Friends/Family
How to make a referral?
There are times when people show trust and come to us with a full load of unpleasant emotions (e.g., sadness, worry, frustration…), but we might not be sure of how to handle and it could be difficult to know what to say. The following are some helpful tips:
- Warm and supportive attitude in listening to his/her concerns in private
- Calm, direct and friendly tone to express your concern about his/her welfare
- Respect his/her thoughts and feelings
- Show empathy to his/her doubt and worry of seeking counselling service
- Offer to accompany him/her to meet the counsellor if needed
- Take time to accompany him/her; engage in activities that are relaxing
