Company: 

Website: 

Industry: 

Job Duties and Responsibilities: 

– Provide efficient and professional customer service to handle inquires, complaints, maintenance and ad hoc service through call, live chat and email
– Deliver outstanding service by offering consultative solutions to customer satisfaction across various channels
– Collaborate closely with different stakeholders to ensure effective service delivery to customers
– Support ad hoc projects to ensure smooth team operations.
– Working 9 hours per day with shift rotations between 09:00 – 24:00 (including weekends & public holidays)

Job Requirements: 

– Bachelor’s Degree or above
– Macau ID Holder
– Highly motivated and able to work independently with strong sense of responsibility
– A good team player and desire to work in a team-oriented environment
– Excellent command of English, Cantonese and Mandarin
– Proficiency in Chinese word processing & MS Office is essential
– Excellent service manner, positive thinking and willing to work under pressure are preferred

Types of Payroll Methods: 

Salary Range: 

Salary Package
Basic: MOP 15000 – 18000 + Monthly Incentive (base on Productive & Quality Assurance)
New Join Bonus MOP 6,000

As an HKTVer, They can enjoy the following benefits:
– Discretionary Bonus
– 16 Days of Paid Annual Leave
– 2 Days of family Care Leave*
– Birthday leave and Marriage Leave*
– Employee Discount of 20% on Shopping
– Medical and Life Insurance Coverage
*Available to colleagues who have served in the company for 1 year or more.

Application Method: 

Please send your resume to careers@usj.edu.mo

Application Deadline: