Counselling Service

Services and Resources Available to USJ Students and Staff:

  1. Individual Counselling
  2. Consultation
  3. Crisis Intervention and Support
  4. Community Outreach and Referral Resources
  5. Referral to Academic Mentoring Services
  6. Mental Health and Developmental Workshops
  7. Self-help Resources

Make an Appointment (for USJ Students only):
Email Us | Online Booking

Make an Appointment (for USJ Staff only):
Email: staff.counselling@usj.edu.mo

Location of Counselling Room: 1/F Residential Hall, USJ Ilha Verde Campus

USJ Office Hour:

Monday to Friday, 9 AM to 7 PM
** By appointment only; Please contact us via 8592 5697 for enquiry or immediate support.

Non-Office Hour:

For non-office hours, you can contact the following community services for support and assistance:

  1. Caritas Macau
  2. Sheng Kung Hui Macau Social Services Coordination Office
    • “Chat With U” Counselling Hotline and Online Support Program for students
      • Tel: 6811 2121
      • WeChat: chatwithu2020
      • WhatsApp：+853 6811 2121
      • FB：Chat With U
      • IG：chatwithuskh
      • Monday to Sunday: 16:00 – 02:00
  3. Social Welfare Bureau
    • 24-Hour Social Welfare Bureau Counselling Hotline
      • Tel: 2826 1126
  4. Education and Youth Development Bureau (DSEDJ)

Emergency

If you are having suicidal thoughts or actions, please contact the following hotlines for support and assistance: If you or someone you know are in imminent danger or an emergency that require immediate assistance:

  • Caritas Macau, The Life Hope 24-hour Hotline: 2852 5222 (Chinese)
  • Caritas Macau, Expat Life Hope: 2852 5777 (English)
    • Sunday to Tuesday: 14:00 – 23:00
    • Thursday to Saturday: 09:00 – 18:00
    • Not available on Wednesday and Public Holidays
  • Social Welfare Bureau Counselling Hotline (24-hour):  2826 1126

On campus (Non-Office Hour)
Call University Security Office: 6297 6969

Off campus (Crisis Helplines)
Call: 999 , 110 or 112

External Resources:
http://apm.org.mo/mental-health-resources

Last Updated: October 21, 2025 at 12:13 pm

loading