Counselling Service

Services and Resources Available to USJ Students and Staff:

  1. Individual Counselling (Students)
  2. Consultation
  3. Crisis Intervention and Support (Students)
  4. Community Outreach and Referral Resources
  5. Referral to Academic Mentoring Services
  6. Mental Health and Developmental Workshops
  7. Self-help Resources

Make an appointment (for USJ Students):
Email Us | Online Booking

Consultation (for USJ Staff):
Email: staff.counselling@usj.edu.mo

Location of Counselling Room: 1/F Residential Hall, USJ Ilha Verde Campus

USJ Office Hour:

Monday to Friday, 9 AM to 7 PM
** By appointment only; Please contact us via 8592 5697 for enquiry or immediate support.

Non-Office Hour:

For non-office hours, you can contact the following community services for support and assistance:

  1. Caritas Macau
  2. Sheng Kung Hui Macau Social Services Coordination Office
    • “Chat With U” Counselling Hotline and Online Support Program for students
      • Tel: 6811 2121
      • WeChat: chatwithu2020
      • WhatsApp：+853 6811 2121
      • FB：Chat With U
      • IG：chatwithuskh
      • Monday to Sunday: 16:00 – 02:00
  3. Social Welfare Bureau
    • 24-Hour Social Welfare Bureau Counselling Hotline
      • Tel: 2826 1126
  4. Education and Youth Development Bureau (DSEDJ)

Emergency

If you are having suicidal thoughts or actions, please contact the following hotlines for support and assistance: If you or someone you know are in imminent danger or an emergency that require immediate assistance:

  • Caritas Macau, The Life Hope 24-hour Hotline: 2852 5222 (Chinese)
  • Caritas Macau, Expat Life Hope: 2852 5777 (English)
    • Sunday to Tuesday: 14:00 – 23:00
    • Thursday to Saturday: 09:00 – 18:00
    • Not available on Wednesday and Public Holidays
  • Social Welfare Bureau Counselling Hotline (24-hour):  2826 1126

On campus (Non-Office Hour)
Call University Security Office: 6297 6969

Off campus (Crisis Helplines)
Call: 999 , 110 or 112

External Resources:
http://apm.org.mo/mental-health-resources

 

Last Updated: May 18, 2026 at 12:20 pm

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